Subscriptions at Domanbox
All subscriptions are automatically renewed.
To secure your domain names and your data, subscriptions are renewed automatically.

Domain names
All domain names (except .dk) are renewed by Domainbox. The yearly fee for .dk domain names is charged by DK-Hostmaster

Secure Payment:

When you pay with a credit card on Domainbox.dk, all your data is encrypted / encoded when they are transmitted to the PBS - it means that nobody can misuse your card data.
Encryption with 128-bit SSL encryption, used in most web shops.

Entering card information:

You should be aware that the transaction can take up to 15 seconds, and you should not close your browser.
Once your card has been inspected and approved at PBS, we receive an email with information about the payment.
Then we send an order confirmation to you at the e-mail address you provided.
If the transaction is not approved by PBS a page is shown where you can try again.

Entering card information:

Card number and expiration date on the face, (the card number is entered without spaces.)
The expiry date is entered in the two "expiry month / year" fields.
Check digits are the 3 numbers which stand for themselves on the back of the card.

My card is declined:

If your card is rejected, you can choose to try again, or to cancel the order.
If the card is rejected repeatedly, you can contact us or your bank.

When we withdraw money?:

For purchases with dankort / visa, we do not withdraw money before it is delivered by us.
(Read about the safety of credit cards.)

We accept the following credit cards:

We accept the following payment cards in our online shop: Dankort, E-dankort, Visa card, Visa Electron, MasterCard, Maestro, JCB and American Express.

1) First open you windows mail program.
Then select functions, and then accounts



2) Select add to add a new e-mail account



3) Select E-mail account



4) Enter your name



5) Enter your e-mail



6) Enter server information
Pop3 (incoming e-mails): For Incoming mail server (POP3/IMAP), enter mail.yourname.com. "yourname.com" must be replaced with your domainname.
(Alternatively "mail.domain-box.dk" can be used)

Smtp (outgoing e-mails) must be the name of your Internet suppliers Smtp server:
Find commonly used smtp servers here.



7) Enter logon information



8) When you submit this final step your e-mail account is set up.

When setting up an e-mail account, you should use your Internet Service Provider's SMTP server for sending e-mails.

Please note that some servers require login.  If you do not know your login, or if you are having problems setting up you SMTP server, please contact your Internet Service Provider.

1) First of all make sure that you are connected to the Internet.

Try to connect to one of your favorite websites. If you can't connect, make sure that your cables are plugged in, or that your wireless connection is working.
If you still can't connect, then you should contact your Internet Service Provider (ISP) for further assistance.

2) If you can receive emails, but not send emails, you must make sure that the Outgoing mail server (SMTP server) has been setup correctly.

Emails are sent through your ISP's mail server. Therefore your ISP's SMTP server must be entered in your mail client.
Please note that some SMTP servers require username and password. If you do not know username and password, you must contact your Internet Service Provider for assistance.

3) Your ISP, e.g. TDC, may have blocked you from sending email from your own domain. The solution is to use your own domain name as SMTP server instead.

SMTP server: mail.yourname.dk

Port: 366

"Yourname" of course has to be exchanged for your real domain name hosted by Domainbox.

Alternatively you can use mail.domain-box.dk as the outgoing mail server.

Setup example in Outlook 2007 (other mail clients have similar account settings):

Additional settings are selected and the tab Advanced. The port for the outgoing server is changed from 25 to 366.

You then select OK and Test account settings. If the test is successful, you should be able to send mail.

For you to send and receive e-mails, there are some settings you must put up in your mail program.

POP3/IMAP (incoming):
For Incoming mail server (POP3/IMAP), enter mail.yourname.com. "yourname.com" must be replaced with your domainname.
(Alternatively "mail.domain-box.dk" can be used)

SMTP (outgoing):
In most cases, use your Internet suppliers's SMTP server.

Username / Account Name:
Your email address

Password:
The password you selected when you created your email account.
For your administrator account you must use the password you got, when you purchased your web/mail hosting

1) First open Outlook 2007.
Then select Tools and then click Account Settings.

2) Click new.

3) Account settings.
Enter your name, e-mail address and password.

Check "Manually configure server settings or additional server types" where the green arrow points.

Click next

4) Select Internet E-mail.
Click next.

5) Enter account settings.
A) Enter your name and e-mail address

B) Green arrow 1: For Incoming mail server (POP3/IMAP), enter mail.yourname.com. "yourname.com" must be replaced with your domainname.
(Alternatively "mail.domain-box.dk" can be used)

C) Green arrow 2: For Outgoing mail server (SMTP), enter the name of your Internet providers smtp server where the green arrow points.
Find commonly used smtp serveres here

D) In logon information enter your e-mail address and password.

Click Next

6) Click finish.

The e-mail that are sent to you through our mail server, are automatically scanned with our spam and virus filter.
Our spam filter classifies all emails in three categories:

• No spam: these emails you will receive automatically.
• Probably spam: these e-mail you receive only if you approve it. If you receive email into this category you will get a daily spam report by email, where you can easily accept and reject emails in category "probably spam".
• Spam: these emails contain many of the characteristics that are hallmarks of spam and are deleted from the server.

An email account is automatically created when you purchase web hosting or mail hosting. Login to this account is automatically sent to you through the purchase process.
To create multiple accounts, you can do so via our e-mail manager:
http://mail.domain-box.dk/admin/

The Email Manager is used when you wants to create or administer your e-mail accounts for your domain name.
You can log in here: http://mail.domain-box.dk/admin

Webmail allows you to view and send mail from any computer that has Internet access.
You can access Domainbox webmail here: http://mail.domain-box.dk/webmail/
You log on with your e-mail address and associated password.

Følg nedenstående vejledning for at opsætte Kerio Connect Mail på din iPhone.

De følgende oplysninger skal bruges under opsætningen:

• E-mail-adresse
• Adgangskode
• Brugernavn
  
• Navn på mailserveren

Hvis din e-mail-adresse fx er test@domænenavn.dk, vil dit brugernavn være "test" og navnet på mailserveren vil være "mail.domænenavn.dk" (uden gåseøjne).

Vigtigt: Hvis din e-mail-adresse er på et andet domæne end mailserveren (fx test@mitdomæne.dk på serveren mail.domænenavn.dk), skal du bruge hele e-mail-adressen som brugernavn. Dette er dog normalt ikke tilfældet.

1. Under "Indstillinger" og "Mail, Kontakt og Kalender" vælges "Tilføj konto". Kontotypen skal være "Microsoft Exchange".		2. Her skal e-mail-adresse, brugernavn og password udfyldes.
3. Det er ikke nødvendigt at angive domænenavnet, så dette felt må gerne springes over. Tryk derefter "Næste".		4. Serveren forsøger nu at finde mail-servernavnet, men det skal angives manuelt - fx 'mail.domænenavn.dk'.
5. Nu er kontoen opsat, og her skal vælges, hvad der skal synkroniseres. Som standard synkroniseres både e-mail, kontakter og kalender.		6. Når kontoen er opsat, kan man gå tilbage og vælge, hvor mange dage tilbage i tiden der skal synkroniseres.
7. Tre dage er standardværdien og er det anbefalede antal dage.

Most Android-based smartphones have similar ways of setting up Kerio e-mail accounts. Please note that the screenshots can differ based on model and manufacturer.

The following information are needed during the configuration:
Email address, password, username, name of the mail server.

If your e-mail is This e-mail address is being protected from spambots. You need JavaScript enabled to view it , your username will be "test" and the name of the mail server will be "mail.domainname.dk" (without quotation marks).

1. "Accounts and Synchronization" is selected first - may also be called "Accounts"		2. "Add account" is selected
3. Choose "Exchange Active Sync" as the account type		4. Your email address and password is entered
5. Enter the server settings		6. Allow wiping of data if the phone is lost
7. Keep default settings below		8. Provide a name for the account. Done!

You always log in at the adress: http://mail.ditdomæne.dk - where 'ditdomæn' is replaced with your actual domain name?

To create your own rules, you need to open "Tools" and choose "Settings":

Then select the tab "Kerio Connect" and press the button "Filtering Rules...":

Here you can create rules and filter by clicking "New...":

Then the rule has to be configured and enabled by clicking "OK":

It depends on the type of domain name.

Typically it takes 1 to 3 days to move/transfer a .dk domain name.
A .com, .net, .org or .info domain name may take longer.

When you purchase a domain name on our website, we register the domain in your name.

.dk domain
To move/transfer a .dk domain to Domainbox you must go to http://www.domainbox.dk/en/products/domain-names/transfer-domain-names
Here you enter your domain name and select the number of years you want to extend your registration period.
After ordering you will receive an email from dk-hostmaster, where you must approve the transfer. Once you've done this, we can move your domain to our servers.

.com .net .org .info .biz .name
When you move/transfer a domain from one of the above types, you must tell us about your "AUTH CODE", which you can obtain from your current provider.
Please send the code to This e-mail address is being protected from spambots. You need JavaScript enabled to view it , along with information on domain name and order number.

Customer Center - Help

In the Customer Center you can administer your domain names and web hosting services.

This includes options to:

• Edit DNS records for your domain names
• Add or change your webspace
• Upgrade your server space and other hosing products
• Install applications like Joomla, Wordpress and Virtuemart.

The Customer Center is also the place to change contact information and information about your current residence.

Lost your password?

If you lost your password to the Customer Center, you can get a new one from the website.

Get new password here

Ja, Domainbox låser ikke din mulighed for at ændre i skabelonerne. Du kan både foretage ændringer i din eksisterende skabelon eller bygge en ny fra grunden, hvis du har godt kendskab til CSS. Se nærmere i guiden.

Du kan vælge en ny skabelon ved at gå ind under Udvidelser og Skabeloner. Se vejledning her.

Du skal først logge ind i administrationsdelen af din shop. Dernæst kan du følge denne vejledning: Tilføje produkter.

PayPal is already integrated as a payment method in the shop. All you need in order to accept payments is a free PayPal business account. Once you have registered your account, you must enter the email address you used to sign up in the PayPal payment plugin

In order to use Dankort, eDankort and VISA/Dankort a subscription to at least ePay Light is needed. You also need to be approved for a merchant agreement with Nets (formerly PBS).

See more details.

To access your data from the web anytime, anywhere; simply login using your online authentication in the following link:
http://backup.domainbox.dk/obs/jsp/user/index.jsp?content=logon&locale=en

When the trial expires, you can continue with your backup program by purchasing a subscription:
http://www.domainbox.dk/en/products/online-backup/buy-online-backup

If you backup your notebook or desktop, choose desktop version.

Once you have purchased a subscription, your online backup will continue automatically.

You can try online backup for free by registering at this site:
http://www.domainbox.dk/en/products/online-backup/download-free-trial

After logging in you can download a program you must install. There is also a link to an installation guide that can help you.

Online Backup allows you to save a copy of your important data (emails, documents) on Domainbox's secure servers.
This will ensure your data if they are deleted by mistake or as a consequence of virus attacks, or if your desktop or laptop crashes.

You can get a free trial by registering here:
http://www.domainbox.dk/en/products/online-backup/download-free-trial

Hosted Disk Pro includes your own virtual server and an SSL certificate. The server is configured on a domain of your own choice. With Basis you are on a shared server.

You can continue having your domain hosted by your current registrar. It is not a requirement to have your domain hosted by Domainbox.